Refund Policy
Effective Date: 01 September 2023
Thank you for shopping with www.online.sioama.in. We hope you are delighted with your purchase. However, if you are not satisfied with your purchase for any reason, we’re here to help.
Eligibility for Refund
To be eligible for a refund, please make sure that:
The product was purchased in the last 30 days.
The product is in the same condition as when you received it.
The product is unused and in its original packaging.
You have the receipt or proof of purchase.
Refund Process
Please contact our customer support team at support@online.sioama.in or +919388443309 to initiate a refund. Provide the following information:
Your order number
The reason for the refund
Any supporting documentation or images
Refund Methods
Once we receive your request and inspect the product, we will process your refund within 7-10 days. Refunds will be processed using the original payment method used for the purchase.
Return Shipping
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Restocking Fee
A [X]% restocking fee may apply to certain returns, at our discretion.
Non-Refundable Items
Certain items are non-refundable, including but not limited to:
Final sale items
Personalized or customized products
Perishable goods
Contact Us
If you have any questions on how to return your item to us, contact us at support@online.sioama.in or +919388443309.
Policy Changes
We reserve the right to modify this Refund Policy at our discretion. Any changes will be effective immediately upon posting.